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Posts Tagged ‘PR’

Make the most out of your hard-earned coverage

Friday, March 9th, 2012 by Dianne

As a PR agency, we all know the hard work that goes behind landing good press coverage for a client. Whether it’s an industry accolade or a write-up in a publication, we work extremely hard to get the attention of journalists. Unfortunately, hard-earned media coverage doesn’t last forever. Thanks to the speed and availability of communication, a great news story is quickly forgotten by tomorrow, magazines are replaced with new editions, and even online mentions can quickly be lost in the shuffle.

An article on CBS News suggests “four ways to up the value of hard-earned publicity” and after reading over the tips, I was intrigued by how these suggestions can be incorporated into other marketing initiatives. Instead of letting good press coverage “speak for itself and then fade away,” extending the life of a great mention can add value to your PR efforts. I’ll sum up the tips of the article and share some of the things we do at KG to broaden good media coverage.

1. Share online –This can be as simple as posting the link to your company’s social media sites. Be wary of being overly promotional; no one likes to see the same mention retweeted every five minutes. Also, share the news with employees – they are proud of their company and could pass along the great coverage to their stream of followers. When one of our clients receives a great mention, we make sure to share the story with our followers, as well.

The article noted it’s a good idea to have a news page on the company website that should always stay current. We help our clients stay on top of all their media coverage by utilizing tools, such as Google Alerts, and chronicle every media mention they receive for future reference. Linking back to an article is a great way to build SEO, and a news page can serve as an archive for all company media mentions.

2. Customized packaging – In an effort to spread good press coverage beyond its original scope, we should try to include it in all forms of communication. The author suggests placing stickers on company’s outbound packages promoting quotes, such as “Gizome Guide Weekly says there’s a ‘really clever product’ in this box.” This is a creative way to incorporate press coverage into other marketing initiatives – like packaging. According to the article, think of “every box you ship out as a little messenger going out to the world to speak for your product and company.”

3. Display it in-store – Positive media coverage, like awards and certifications, adds immense credibility to your company. The article suggests displaying media coverage at physical retail stores and service locations—just as you would an award and certificate.

To avoid overcrowding, don’t include every media mention you have received. Instead, keep it simple and stick to the articles you are really proud of, then strive to update it often.

4. Spread the word – When a client receives a great review from an industry analyst or they win an award, we like to spread the word by passing it along to our media contacts. A company can help pass along the news by “including it in mundane communication,” such as online and print newsletters. Including industry awards in email signatures makes for a nice touch, but it might be a bit much to include a quote from a media mention—remember to keep it simple.

Before proceeding, remember to follow the proper rules of redistribution by always quoting your sources and follow any guidelines the publication may have on reproduction.

I thought these were some creative ways to keep press coverage sizzling—after all, we work extremely hard to land that coverage. Tips one and four are essential to us, but it’s definitely worth a try to suggest tips two and three to our clients. What do you do to up the value of earned media coverage? We love hearing new ideas.

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What I Really Do, PR Edition: Fact or Fiction?

Friday, February 17th, 2012 by Brittany

The people of the Internet have once again moved on from one meme, most recently the Sh*t Girls Say phenomenon, to the next, currently the “What I Really Do” meme. So far on my Facebook feed I’ve seen what media buyers, law students, lawyers, journalists, film editors, stay at home moms, and military wives “really do.” I thought it incredible that I hadn’t yet come across “What PR People do” meme considering the number of my Facebook friends are also in PR, but finally this morning, there it was! Let’s take a look:

screen-shot-2012-02-17-at-23546-pm

And since you asked how I felt about it–oh, you didn’t? Anyway, here are my thoughts on the topic:

What my friends think I do:
Fiction! I don’t think my friends would say my job involves any more partying than any other non-bartending job, which is to say it doesn’t involve much!

What my parents think I do: Fact. This is 100 percent true—my parents know what a press release is, of course, but that’s about as far their understanding of PR goes. There is some confusion on how it differs from advertising (a general rule: advertising is paid media, PR is earned media), and I’m not sure they would know how marketing is different from sales.

What journalists think I do: Fact. This is pretty accurate, though I wish there was a visual to capture a bunch of devious-looking PR folk sitting around wearing devils horns emailing a press release about an auto show to 2,000 journalists and editors who only cover healthcare. Unfortunately, a lot of editors and journalists believe PR specialists don’t try to target their audience and spam inboxes with irrelevant news without a second thought. At least at KG, we try our best to only send announcements or pitches to those we think are a good fit.

What my clients think I do: Fiction! This one made me laugh, I’ll admit. I work with truly wonderful clients, so I doubt my clients think the KG team frolics in piles of their money all day, but I will concede that when working on marketing projects, we do sometimes spend other people’s money (I hasten to add we spend it wisely!).

What society thinks I do: Fact. I was sold by this one photo—it captures society’s misconception that PR people are conniving, deceitful, shady, really I could keep going but I’ll stop myself. It’s funny how much discredit the public gives the profession. Certainly there have been gigantic PR missteps and sure, there are some companies with questionable products or practices I wouldn’t want to represent, but most PR, especially the B2B work KG specializes in, is entirely fact-based and straightforward.

What I actually do: Fact. It’s been well documented on the KG blog and elsewhere that PR can be a stressful career—from the fear of the five most dreaded words, “Why aren’t we in this?” to a chronic case of PR Paranoia, “I know I’ve checked and re-checked this release I’m about to distribute 100 times, but what if there’s a typo?” I imagine air traffic controllers, neurosurgeons and teachers all have more stressful jobs than I do, don’t get me wrong, but yes, this head-meets-wall feeling really happens quite often. Maybe we should party more?

This version of the “What I Really Do” meme is more reality than myth, which I suppose is why the meme is so popular. It may not be a glamorous career, but it’s mine and I think I’ll keep it, “what society thinks I do” warts and all.

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KG Productivity Tips Series #3: Other Things We Like

Friday, October 28th, 2011 by Brittany

If you’re a regular reader of the KBlog, you’ll recall KG’s favorite productivity tips for staying focused and organized. In the third and final segment in our productivity series, we share our favorite miscellaneous productivity tools and tricks that help make the KG team shine!

Brittany
Google Voice: So chances are that you’ve heard of Google Voice before, but on the off-chance you haven’t, let me be the first to tell you how cool it is to not have to listen to voicemails anymore. If I have to miss a call because I’m on another call, I almost instantly receive an email and a text transcription of the voicemail–quite the perk for someone like me who dislikes listening to five consecutive messages of “Hi Brittany, it’s your mom. Call me back!” to get to the message left by a client. (Aside: I can’t be the only person whose mom doesn’t trust that my phone will tell me I missed her call without needing to leave a message.) Especially effective for people with multiple phone numbers (home, work, cell), Google Voice gives users the option to use a single Google forwarding number to all of the user’s phones, so when your office phone rings when you’re out of the office, you can take the call on your cell. Brilliant! Google Voice also supports conference calling with call recording and online archiving. On top of all of that, there are lots more features, so get your Google Voice on now if you haven’t signed up yet.

Valerie
Good Old-fashioned Mindfulness: This one might be a “duh,” but if we were all doing it right, I have a hunch our society would be a lot different than it is. The powers of mindfulness are praised high and wide for increasing health, happiness, and productivity. Some even believe that if you focus your positive energy well enough, you can attract good things to you. Now, I don’t know if I’d go that far personally, but I do know that reminding myself to be mindful and “in the moment” can have powerful effects on my sanity and my efficiency.

Next time you find yourself scatterbrained, extremely stressed, or asking yourself “what the heck was I just doing/going to do?”, try this: Close your eyes. Take ten deep breaths and visualize all the thoughts cluttering your mind flowing out one-by-one, vanishing (poof!), leaving your head empty. (I’m saying visualize, folks - most of us are not really that good.) Then, ask yourself: What is it I really need to be focusing on right now? Try to pick one thing that’s high-priority. Open your eyes, and jot down a few steps that you can work on right now.

Eric
Session Manager: I love tabs. There are two dozen tabs open in my browser right now. Session manager helps keep those tabs safe until I’m ready to return to them.

Session Manager is an add-on for Firefox and Chrome that allows you to save the state of all windows and tabs open in your browser. This snapshot of your broswer can be saved and an unlimited number of sessions saves are allowed. Besides backing up your browsing in the event of a crash, this helps keep personal and professional browsing separate. It allows you to unplug — save your 9-5 browser windows as you’re leaving for the day, close your browser and leave your work projects until you’re ready for them. (It’s no fun to open up Chrome on Sunday morning when you’re looking for a good brunch spot on Yelp and get a big reminder of all the loose ends waiting for you Monday morning.) Or, focus on plugging back in. (If you’ve been shopping at home for a sweet new pair of slacks and reasonably priced ties, you can save those window-shopping tabs until later to avoid distraction when you get to the office.)

Caitlin
Look at the Competition: This may seem unrelated to productivity, but competition is a huge motivator, and motivation increases productivity. When I look at clients’ competitors’ news coverage or social media activity, for example, I get motivated to work really hard and to come up with new ideas to stay at the top of our game. If you’re even the slightest bit competitive like me, you’ll find your competitor’s success a perfect productivity push.

Achieving and maintaining peak performance is a constantly moving target. Just when you think you’ve cracked the code, another distraction or challenge pops up and creates room for improvement. At KG, we’re always on the lookout for the next big thing, so let us know if there’s something that works for you that we should know about!

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