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Archive for the ‘Ketner Group News’ Category

The beginning of Dianne’s post-grad journey

Thursday, August 11th, 2011 by Dianne

This May, I graduated with a B.S in Public Relations from UT Austin – and like many others in my cohort, my heart was set on staying in Austin. Given the employment situation in today’s economy, you won’t be surprised to hear that post-grad life thus far has been bittersweet.

Upon graduation, I had plenty of experience on my resume and a somewhat clear idea of where I wanted to be. That somewhat clear idea became quite foggy once I actually started applying. The dream agency jobs’ application processes were long and defeating: constantly filling out online applications and hoping an HR person would even notice my résumé amongst a sea of other qualified applicants, only to receive an automated e-mail that my application would remain on file.

It wasn’t until I interviewed at Ketner Group for an internship position that I saw the silver lining. The team here is amazing; they completely understand how the industry works and believe I’ll find my place soon. In the meantime, interning here has already given me some invaluable experience. It’s not like most other internships where you actually feel like an intern — here I feel like I’m part of the team.

Everyday at Ketner Group I can expect something different and yesterday I was assigned a fun project that taught me the art of getting your event noticed. One of our clients, Booqoos, is hosting their first annual Pupapalooza event and we’re trying to do all we can to make it a success. After an initial round of email pitching to the local media, it was time to get personal. I dropped off these cute baggies filled with dog treats, a t-shirt and a brief note of the important facts at various radio stations around the area. This will definitely stand out amongst traditional paper press kits, and I’m looking forward to Puppalooza this Sunday! (more…)

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North Carolina Bound

Wednesday, July 27th, 2011 by Catherine

Howdy friends – please excuse the short post, but it has been a bit hectic around here lately. The past few months have been very busy for all of us here at Ketner Group—in a good way!

The summer months have traditionally been slower for us in years past—mostly because there are very few large industry tradeshows, which means our clients typically won’t make significant announcements or implement large, integrated marketing/PR campaigns.

North Carolina

But that has not been the case for us this year! KG clients have had a very busy summer thus far with significant customer and product announcements, as well as good traction in the social media arena. Most recently, we helped our newest consumer client, Booqoos, with the national PR launch of its new deals site. Since the launch a few weeks ago, Booqoos has been featured on local Austin TV, covered in various retail technology, business, and social commerce publications, and hailed in the blogosphere.

We have also been very fortunate to come across several new business opportunities—always a plus! In fact, KG’er Valerie Kusler and I are heading up to North Carolina tomorrow to meet with a new business prospect. Unless we are pitching a local Austin client, we do not always get the opportunity to meet with potential clients face-to-face, so we are looking forward to the opportunity! Selecting a PR agency is more than making a financial investment, its an investment in a long-term partnership that will ensure the company’s PR/marketing success. So, if you were going to ‘take the plunge’ with a PR agency, wouldn’t you want to meet the team in person to measure their relevant experience and knowledge and, just as important, gauge their chemistry with your team? Could switching to Geico really save you 15 percent or more on car insurance? (Ok, bad joke, but I’m a little punch drunk at the moment!)

I hope that you all have had a fun, healthy and prosperous summer so far. Here’s to cooler temps in the U.S. and of course—football season being than a month away!

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LeBron James’ PR Mistakes: What Went Wrong

Friday, June 17th, 2011 by Andrew

The end of the 2011 NBA season marks the beginning of three things: an over-the-top championship parade in Dallas paid for by Mavericks owner Mark Cuban, the period of time between basketball and football seasons dismally referred to by sports enthusiasts as the “dead period,” and seemingly another summer of media headlines about LeBron James. Yes, even though the Dallas Mavericks beat the heavily favored Miami Heat to win the NBA title, the media seems to be more concerned with the fact that James didn’t win it all this year than it is with congratulating the Mavericks on the franchise’s first championship. While I wouldn’t call myself a dedicated Mavericks fan, I would like to see credit given where credit is due and would prefer my summer to be Lebron-free. However, due to a series of PR mistakes made by James and his trusted but naïve entourage a year ago, it looks like I won’t get my wish. Here’s my take on how it all went wrong for King James, and what I would have done differently had I been in charge of his public relations.

The Decision
Entering a summer of free agency in which LeBron James’ contract expired, James had the option to either re-sign with Cleveland or choose another team. Athletes have a right to leave town to play for another team when their contracts expire, much like everyone else has the right to leave one company to work for another. Although many hopeful Cleveland fans believed that there was no way their hometown kid would turn his back on the franchise that drafted him, that is exactly what James did when he famously proclaimed that he was taking his talents to South Beach. By any reasonable standard, The Decision was a public relations disaster for LeBron James. Not only did he throw his former team under the bus, he didn’t even give them a heads up; he made Cleveland wait to hear the news on television, along with the rest of the country.

What I would have done differently: First off, I would have insisted that James tell Cleveland that he wasn’t going to return the moment he knew. Cleveland fans still would have been upset that he was leaving, but James surely wouldn’t have been vilified the way he was last summer. More importantly, it simply would have been the right thing to do. Secondly, I would have warned him that such a self-centered event could only hurt his reputation, not enhance it. I would have scheduled a mundane press conference for him to announce his move, the way all other professional athletes do. No fanfare, no cockiness, just an announcement. The past 12 months have taught us that sports fans were not inherently upset with the fact that James left Cleveland, but rather with the flamboyant manner in which he did. People like to see talented individuals (read: superstar athletes) show some humility every once in a while; it makes them seem more down to earth, like us. Where’s the humility, LeBron? (more…)

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